Terms of Use

Last updated on October 5, 2023.

The abbreviation “CRB” is representative of the Client Relation Builder company, website and application.

This page explains the Terms of Use for anybody who wishes to use the CRB website and software application. Both ClientRelationBuilder.com & App.ClientRelationBuilder.com and all associated web pages are covered by this agreement.

CRB gives users the ability to allow their staff members and other leaders to access their account. All users, no matter their role, are bound by this Terms of Use agreement.

By accessing or using these sites in any manner, you agree to be legally bound by these Terms of Use. Please read this information carefully.

Location and Contact Information

The main offices of CRB are located in Corinth, Mississippi.

At any time, you may email CRB at [email protected].


When you subscribe to CRB, you are agreeing that we are permitted to bill you a monthly subscription fee. We will automatically bill the credit/debit card we have on file each month on the calendar day corresponding to the commencement of your subscription. In the event your subscription began on a day not contained in a given month, we will bill your credit card on the last day of such month. For example, if you became a paying member on January 31st, your credit card would next be billed on February 28th.

We reserve the right to suspend access to any account with an unpaid balance. If an account is suspended, it will be inaccessible until the account is paid in full. If the balance has not been resolved by the account owner, we will attempt to collect the unpaid balance again after 7 days. If balances are still unpaid for more than 30 days, we reserve the right to send the account to collections.

Communication regarding billing issues will be made directly with the person who made the initial payment, unless changes have been requested in writing via email. It is your responsibility to keep the Administrator contact email address and Billing contact email address updated for your account.


You may cancel your subscription to CRB at any time for any reason. Cancellations must be made in writing via email to [email protected]. We do not offer partial refunds for months when a cancellation is made.

CRB will keep your account securely stored for a period of 90 days after cancellation for the event that you may want to restore your service.

Email and Text Restrictions

The emailing and texting features in CRB cannot be used for marketing purposes. These features are to be used for notifications and communications within your company. Any violation of this will result in immediate suspension of the account and legal actions to the fullest extent of the law including collection of the charges incurred by such activities.

Identity Protection

You are also responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. Users of public or shared computers should log out at the completion of each visit to CRB. CRB will allow active logins into the system. It is your responsibility to protect these. CRB is not liable for any mishandled information due to the negligence of the user not protecting login credentials or public or shared computers.


You agree that the United States District Court representation in Corinth, Mississippi shall have exclusive jurisdiction over any legal dispute between you and CRB. You fully consent to personal jurisdiction and venue in these courts.

Changes to our Terms of Use

We reserve the sole right, to modify or replace these Terms of Use at any time for any reason. It is your responsibility to review this agreement as frequently as you wish, understanding that your continued use of our sites and services after any changes have been posted publicly on the clientrelationbuilder.com website, you are agreeing with the new Terms of Use.

Disclaimers of Warranties

Our goal is to provide an excellent product and service. However, CRB, in its entirety, is provided “as is” and we make no representations or warranties of any kind. We assume no liability or responsibility for any errors or omissions in the content of our sites, any failures, delays, or interruptions in the service, delivery of any content, notifications or reminders, any losses or damages arising from the use of the content provided on the CRB sites, or any conduct by users of the CRB application. We reserve the right to refuse services at our sole and absolute discretion. We disclaim all representations and warranties, including, for example, warranties of merchantability, fitness for a particular purpose, and non-infringement. In addition, we do not represent or warrant that the information accessible via our site is accurate, complete or current.

Limitations on Liability

In no instance shall CRB, its directors, officers, or employees be liable (jointly or severally) for any special, incidental, indirect or consequential damages of any kind, or any damages whatsoever resulting from loss of use, data or profits, whether or not advised of the possibility of damage, and on any theory of liability, arising out of or in connection with the use or performance of the CRB sites.

EU Statement

As a software company, we are not qualified to serve customers who reside in any country in the European Union.
However, we are required by some regulations to post a link to the EU Online Dispute Resolution Platform, which is posted below.

EU Online Dispute Resolution Platform Explanation

Final Notice

If you do not agree to any portion of our Terms of Use, do not visit, use, or access our sites or software. Your use or access of any of our web pages constitutes your agreement with these Terms of Use.

If you have any questions regarding our Terms of Use, please contact us.